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Terms and Conditions

The terms and conditions for the Marka Sepeti e-commerce site define the rules that govern the use of the site by users, the purchase of products and services, and the relationship with the site.

These terms and conditions constitute an agreement defining the relationship between users and the Marka Sepeti site and the conditions of these relationships. Users are considered to have accepted these terms and conditions by accessing the site or purchasing products and services through the site.

  1. Products and Services: Marka Sepeti determines the products and services it can sell through the site. The prices, quantities, delivery conditions, stock status, and other details of products and services are displayed on the site and can be continuously updated.
  2. Order and Payment: Users can purchase the products and services displayed on the site. Orders are considered valid after completion in the payment process on the site. Marka Sepeti uses a secure payment system to process user payments. Users are responsible for the accuracy of the information provided during payment.
  3. Delivery: Marka Sepeti aims to deliver orders as quickly as possible to the specified delivery address. The delivery time and conditions may vary depending on the products and services and are indicated on the site. Marka Sepeti is not responsible for delays or delivery problems that may occur during the delivery process but will work to resolve such situations as quickly as possible.
  4. Returns and Exchanges: Marka Sepeti establishes specific terms and conditions for the return or exchange of purchased products and services. Requests for return or exchange must be made within the specified period from the delivery date. The necessary conditions for returns and exchanges should be clearly stated on the site or in the documents provided with the product. Users must check the condition of the product before returning it and, if the product is damaged or defective, report it to Marka Sepeti's customer service immediately after receipt.
  5. Privacy and Personal Data: Marka Sepeti implements a Privacy Policy to protect the privacy and personal data of users. Users are considered to have accepted the Privacy Policy by accessing the site or purchasing products and services.
  6. Limited Liability: Marka Sepeti assumes limited responsibility for the quality, accuracy, and safety of the products and services sold on the site. Marka Sepeti assumes limited responsibility for the accuracy and currency of the information on the site and adds notes containing warnings in cases where it cannot be sure of the accuracy of this information. Marka Sepeti is not responsible for any material or moral damages that may arise from users who purchase products and services through the site.
  7. Intellectual Property: The Marka Sepeti site and its content are based on the intellectual property rights or license of Marka Sepeti. Users must refrain from activities such as copying, distributing, modifying, or using the site and content.
  8. Legal Compliance: Marka Sepeti expects users to comply with legal regulations and obligations regarding any activity they will perform on the site. Users are considered to have accepted legal responsibility for any activity they will perform through the site.
  9. Contact: Marka Sepeti recommends that users use the customer service channel to resolve any problems or complaints that may arise on the site. Users can contact Marka Sepeti through communication forms on the site or email addresses.
  10. Changes: Marka Sepeti has the right to change the terms and conditions at any time. Changes will be effective as soon as they are published on the site. Users are considered to have accepted the current version of the terms and conditions by accessing the site or purchasing products and services.
  11. Dispute Resolution: Disputes between users and Marka Sepeti are attempted to be resolved through negotiation between the parties. If the dispute cannot be resolved, the dispute will be resolved according to the Turkish Legal System.

These terms and conditions apply to the use of the Marka Sepeti e-commerce site and are deemed accepted by users. Marka Sepeti has the right to change these terms and conditions at any time.